How to request Remote Assistance

Recent versions of Microsoft Windows allow users to request remote assistance from other users or technical support personnel.

Enable Remote Assistance from the Control Panel "System" applet.

  1. Click on the "Remote" tab.
  2. Check the "Allow Remote Assistance invitations to be sent from this computer" checkbox.
  3. Click on the "Advanced" button.
  4. Check the "Allow this computer to be controlled remotely." checkbox.
  5. Set the maximum amount of time invication can remain open" to 1 day or some other desired amount of time.

Step #1, Click on the Windows Start menu, and then click on "Help and Support".

Click on the link "Invite a friend to connect to your computer with Remote Assistance."

Click the "Invite someone to help you" link.

Type the email address of the recipient into the input box and click on the "Save invitation as file (Advanced)" link.

Enter your name into the "From" input box, set an expiration time, and press "Continue".

Enter a password, confirm it, and press the "Save Invitation" button.

Some firewall settings may prevent Remote Assistance from working.  

Spectrum TimeClock Spectrum Research
Time Clock Software

Find out more about Spectrum TimeClock.


General Information

Spectrum Research, Inc.
Export to Excel

Accessing Your Clock

Save a Website Shortcut
Save a Smart Phone Shortcut
Time Clock Punching Options
Time Clock Punch Locations


Forgot Password Function
Holiday Pay Setup
Time Clock Rounding

Running Payroll

How to Run Payroll
Run a Payroll Batch
View a Payroll Batch
Run a Quick Payroll Report

Exporting Time Data

Export Time Data from Spectrum

Import Time Data

Import time data into Peachtree
Import time data into QuickBooks

Employee Management

Delete / Deactivate Employees
Add an Employee
Reactivate Employees

Punching IN / OUT

Employee Forgot Punch In
Employee Forgot Punch Out

Additional Modules

BioNetick Module Installation

Other Support.

Request Remote Assistance
TRACERT diagnostic

DOL Regulations

How to Calculate Overtime
Overtime Averaging
Fixed Salary for Fluctuating Hours
Weighted Average Regular Rate
Employee Training Hours & Overtime

All articles are
Copyright © 2004-2013
Spectrum Research, Inc.
and may not be reproduced without permission.